Policies
Payments
Payments are due on the day of your appointment. Please let us know prior to your appointment if you intend to pay by direct deposit payment.
Cancellation policy
24 hours notice is required for any rescheduled appointment or cancellations. Cancellation under 24hrs prior to appointment will incur $80 fee. Full fee will be charged for clients who fail to attend an appointment.
Limits of confidentiality
All personal information gathered during the provision of the psychological service will remain confidential except when:
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It is subpoenaed by a court, or disclosure is otherwise required or authorised by law; or
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Failure to disclose the information would in the reasonable belief of your psychologist, place you or another person at serious risk to life, health or safety; or
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Your prior approval has been obtained to
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Provide a written report to another professional or agency. e.g., a GP or a lawyer; or
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Discuss the material with another person, e.g. a partner, parent, employer, health provider or third-party funder
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At any stage you are entitled to access your personal information kept on file, subject to exceptions in the relevant legislation. The psychologist may discuss with you different possible forms of access.